I am short on words for what the service advisor Herb and technician Thomas accomplished for me this past Saturday. Finally a great day to ride and I got bike issues, something electrical, thats all I know. But I wasnt going anywhere for sure. Made a call to Herb the service advisor at 9am Saturday morning he said dont worry we can handle it get the bike to me. I did got there around 10:30am explained more in detail about what was going on with the bike and he said I got the guy (Thomas the technician) can diagnose and figure you problem out in no time! Thats exactly what they did!!! I was riding in no time and let me tell you I didnt ask no price and they could have taking advantage of me I was so ready to ride, but they did not!!! I felt they undercharged me for the level of service that these two delivered! Heck I even tried to to tip them and was informed they was just doing there job! Look bottom line you got problems call Herb he can get you fixed up. If you can request a tech ask for Thomas his work is TOPNOTCH!