Above and Beyond Customer Service. John was very knowledgeable and informative about features on my 2021 Freewheeler. I appreciated his time with assisting me on some upgrades going forward. Channell was very patient and informative to a best friend of mine that was not ready to make a purchase. Nevertheless, continued to give him the knowledge needed to make an informed decision going forward. My Wife and I would like to also thank Kyle very much for going above and beyond in rectifying a billing issue with my 1k service. Its always rewarding to know people genuinely care making things right. We will continue to patronize and refer Family/Friends to Mike Bruno's Northshore Harley-Davidson. (Employee: John Parfait, Kyle Scivicque, Channell Brace)