I want to commend Herb Weysham and Robert Clifton in the service department for working with me on an issue with my Ultra Limited, also want to thank Kevin Sonier, Service Tech, for the excellent results in his handling the technical issues associated with my motorcycle. I am well pleased with the service, and look forward to having my motorcycle serviced and maintained by Herb and Kevin in the future. Theyre outstanding in their service and results in service maintenance. I will return for future service updates. Thank you, Kevin, Herb, and Robert for your attention to the Mike Brunos Northshore Harley customer service! David Ervin Blue Knights International SRC Mississippi Rep (Employee: Kevin Sonier, Herb Weysham, Robert Clifton)